Personal data and cookies policy

Collection and use of personal data 

At RAGT, respect for privacy is a principle we are committed to protecting. In accordance with the General Data Protection Regulation (GDPR), our personal data protection policy aims to clarify when, why, and how RAGT:

• Collects personal data relating to an individual;
• Uses this information;
• Shares such data with a third party, when necessary and under certain conditions;
• Ensures the confidentiality of this personal data.

Purpose of processing 

This processing notably allows:

• Responding to written requests made by visitors to the site,
• Sending visitors the documents they have requested.

Legal bases for processing 

We use and process your personal data mainly under the following conditions:

• When you have given your free and explicit consent for a specific purpose. You may withdraw your consent at any time by contacting us.
• When processing is necessary to pursue our legitimate interests and does not infringe upon your rights, taking into account the reasonable expectations you may have based on your relationship with us (particularly when securing the network to protect your data from risks of loss, alteration, theft, or unauthorized access).
• When we must comply with a legal obligation (notably to assist a public authority and to verify the accuracy of the data we hold about you).
• When processing is required for the performance of a contract between us, or when you ask us to take specific measures prior to its conclusion. This includes processing information necessary to enable you to use our websites and benefit from the services we provide through them.

Use of contact forms 

You can contact us directly via the contact forms available on our website. In particular, you may provide the following information:

• First name and surname
• Gender and title
• Contact details (e.g., postal/email address or telephone number)
• Message

We process the information you provide via the contact forms exclusively for handling your specific request. We delete this information as soon as it is no longer necessary to process or follow up on your request.

Right of access, rectification and objection  

You have the right to access, rectify, delete, and object to the processing of your personal data. You may exercise this right by sending a request by email, post, or telephone to the following contact details:

RAGT SITE DE BOURRAN

RUE EMILE SINGLA

12000 RODEZ

Email: GDPR@ragt.fr

Telephone: +33 (0)5 65 73 41 00

To ensure your request is processed, you must provide the necessary identification details: name, surname, email, postal address. You will then receive a response within a reasonable timeframe. Proof of identity may be requested if necessary.

Cookie collection

When accessing our company’s website, cookies may be automatically installed and temporarily stored in memory or on your hard drive to facilitate navigation. A cookie does not allow us to identify you but serves to record information relating to your browsing on the website.

These cookies are generated by MATOMO, a web analytics service provided by MATOMO that uses “cookies,” which are text files placed on visitors’ computers to help RAGT SA analyze how visitors use the website. The information generated by the cookie about how visitors use the website will generally be transmitted to and stored by RAGT SA on servers located in Gravelines, France.

You can prevent the collection of data relating to your use of the website (including your IP address) generated by the cookie and the use of such data. You have the right to object to such processing at any time. To exercise this right, you can download and install the aforementioned browser plug-in or disable the use of cookies in your browser settings as explained below:

For Internet Explorer
For Chrome
For Firefox
For Safari
For Opera

Third-party services or content on our website 

We include third-party services and/or content on our website. When you use these third-party services or when third-party content is displayed, communication data is exchanged between you and the relevant provider for technical reasons.

The provider of such services or content may also process your personal data for purposes other than those initially specified. To our knowledge, the services and content offered are configured so that they are blocked on our website or only made available if you have given your consent to use them. However, since we have no control over the data collected and processed by third parties, we are unable to provide information regarding the scope and purpose of such processing of your data.

Updates

Our personal data protection policy may evolve periodically. Therefore, we ask you to regularly visit this page on our website to ensure you are aware of the most recent version. The latest update to our personal data protection policy was made on October 1, 2025.